MTN Group, a prominent telecommunications provider with a significant presence in Ghana, has confirmed that it has experienced a cybersecurity incident.
Despite this occurrence, the company has assured its extensive customer base that its platforms remain fully operational, and it is actively and continuously monitoring its digital environment to safeguard the security and integrity of its systems.
MTN Group has emphasized that the confidentiality, integrity, and availability of its systems are fundamental to its operations and its ongoing commitment to serving its valued customers across its markets, including Ghana.
The company is currently undertaking a thorough investigation into the incident and is diligently working to mitigate any potential impact it may have.
While the full scope of the cybersecurity incident is still being determined, initial indications suggest that a certain number of customers may have been affected. MTN Group has stated that it is taking all necessary and immediate steps to contain the situation effectively and prevent any further unauthorized access to its systems or customer data.
MTN Group is committed to maintaining transparency and open communication throughout this process. The company is actively working to provide regular updates to all its stakeholders, including its customers, employees, and business partners in Ghana and other regions.
MTN Group wishes to reassure its customers that their safety and the security of their information remain its highest priority. The company is implementing all necessary measures to rigorously protect its systems and to prevent similar incidents from occurring in the future.
As the investigation progresses, MTN Group is urging all its stakeholders to exercise vigilance and promptly report any suspicious activity they may encounter.
The company expresses its gratitude for the understanding and support of its stakeholders and is focused on resolving this situation swiftly and effectively.
MTN Group reiterates its unwavering commitment to maintaining the trust and confidence of its customers and stakeholders. Despite this cybersecurity incident, the company’s platforms continue to operate without disruption, and it remains dedicated to resolving the situation and implementing robust measures to prevent future occurrences.
