On October 4, 2024, Old Mutual Ghana, a leading insurance provider, held a Broker Engagement event at the Airport View Hotel in Accra to appreciate and connect with its stakeholders.
This event marked a significant step in the company’s commitment to building stronger relationships with its brokers, who play a crucial role in its operations and client satisfaction.
It celebrated and recognized top-performing brokers, presented the company’s strategy and vision for the upcoming year, and provided networking opportunities.
In her welcome address, Mrs. Rita Boateng, Customer Experience Executive at Old Mutual Ghana, expressed sincere gratitude to the brokers for their essential contributions to the company’s growth.
She stated, “Today, we gather to celebrate and strengthen the invaluable partnership we share with you, our brokers. Your unwavering dedication, insight, and expertise are the foundation of the strong relationships we maintain with our clients.”
“This event not only allows us to express our deep appreciation but also offers a chance to connect, exchange ideas, and explore new ways to collaborate for mutual success in our industry. We are truly grateful to have you with us,” she added.
Tavona Biza, CEO of Old Mutual Ghana, reaffirmed the company’s dedication to supporting its brokers and enhancing their ability to meet client needs. He noted, “At Old Mutual Ghana, we see you not just as partners but as an extension of our team. You are the vital link between us and our clients, and your hard work and commitment enable us to deliver value.”
Biza acknowledged that the evolving business landscape presents both opportunities and challenges, and highlighted how strong partnerships have made navigating these changes easier.
The event featured a presentation by Wisdom Donor, Deputy Head of Distribution-Corporate, who discussed the company’s strategy for the upcoming year and its incentive scheme for high-performing brokers.
During an open forum, brokers shared their enriching experiences from offshore conferences and engaged directly with the Old Mutual leadership team, providing valuable insights and discussing innovative collaboration strategies. This interactive segment allowed for a robust exchange of ideas aimed at mutual success.
Nick Tennant, a seasoned broker from South Africa, also delivered a presentation, sharing key international business insights and practical strategies. He emphasized, “Today, multinational clients expect smooth processes, easy access to policy documents, precision, and a reliable broker available 24/7 when issues arise. It is our job to be that reliable resource if we want to delight our clients.”
The event culminated in an appreciation and awards segment, recognizing brokers who demonstrated outstanding performance and made significant contributions to Old Mutual’s corporate business over the past year.
A cocktail and networking session followed, allowing brokers and Old Mutual representatives to connect further and explore potential collaborations in a more informal setting. Old Mutual Ghana looks forward to ongoing collaboration with its brokers to deliver the best solutions for clients nationwide.
About Old Mutual Ghana
Old Mutual Ghana is among the country’s leading financial institutions, offering innovative life insurance and pension solutions. Established in South Africa, Old Mutual is dedicated to creating mutually beneficial futures by providing excellent financial services across the African continent.
The company opened its branch in Ghana in 2013 and operates with a deep understanding of the local market, backed by international expertise. Old Mutual Ghana includes Old Mutual Life Assurance Company Limited and Old Mutual Pensions Trust, offering a diverse range of financial solutions, including savings plans, group life benefits, funeral plans, travel insurance, and pension schemes.
